Perfect Image Consultants Limited (the company) is committed to protecting your privacy and ensuring that any information that we collect about you is never misused.
This policy explains what information we collect, how and why we use it, how we keep it safe, and what your rights are.
Any questions regarding this policy and our privacy practices should be sent by email to [email protected] or by writing to Perfect Image Consultants Limited, Roberts House, 2 Manor Road, Ruislip, Middlesex. HA4 7LB. Alternatively, you can telephone 01895630604 and speak to a member of staff.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Perfect Image Consultants Ltd. is a medical aesthetics practice. We are committed to protecting and respecting your privacy and complying with the principles of applicable data protection laws and GDPR.
Perfect Image Consultants Ltd. welcomes the EU general Data Protection Regulation (GDPR) as a set of regulations to reaffirm our commitment to data protection. We are committed to ensuring:
What personal information we collect
As a customer, prospective customer or online website user we may collect the following information about you when you complete forms:
We only ever collect information that is relevant to Perfect Image Consultants Ltd. in providing you, as our customer, with appropriate treatments, products and services that suit your needs and requirements.
How we collect and process personal information
You provide us with personal information when you engage in any of the following activities:
How we use your personal information
The information collected from customers and prospective customers may be used for the following purposes:
How we keep your personal information safe
Perfect Image Consultants Ltd is committed to information security and the efficient processing of personal information. We have implemented technical, administrative and physical security measures that are designed to protect personal information from unauthorised access, disclosure, use and/or modification. Our staff are trained to handle personal information safely. We carry out regular security checks on all our security measures to ensure our customers personal information is kept safe and secure.
Our procedures mean that we may ask you to prove your identity before we share your personal information with you.
Third-party websites you access through links on our websites will have their own privacy policies. We do not accept any responsibility or liability for them.
We continually update and review our payments system to ensure we are compliant with the Payment Card Industry’s Data Security standards (PCI-DSS).
Sharing your personal information
We do not share your information with others (third party organisations) without your consent unless there is a legal requirement to do so.
Transfer of personal information: data transfers, storage and global transfers
We do not envisage transferring any information about or relating to you to any individual or organisation that is situated outside of the European Economic Area (EEA).
Your personal information is uploaded to and stored to servers that are maintained by third parties that comply with strict contractual privacy obligations.
Cookies and IP Addresses
When you visit our company website www.perfectimageconsultants.co.ukwe will place cookies on your device that will help to identify you as a user on our website and may help to create a more tailored user experience from the data that is collected on each visit.
This website contains links to other websites. Perfect Image Consultants is not responsible for the privacy policies or practices of any third party.
Communications: Email, Chat, and Social Media
When you communicate with Perfect Image Consultants via email, chat, and social media channels we make every effort to use only secure and GDPR complaint channels and social media organisations. We never recommend that our customers send any sensitive information via these sites but to only use the official email/fax/website portals for transferring sensitive information.
We use your payment details to process orders payments only. We do not use your information for any purpose you have not authorised and we always seek your consent in order to process any payment transaction. We process credit and debit card transactions following the Payment Card Industry Data Security Standard (PCI DSS).
Only authorised Perfect Image Consultants Ltd. personal have access to your payment details. We will only ever keep your details, safely and secured when we receive your expressed consent and we only ever keep the card details for as long as you permit.
We will ask for the following card details to process payments in an encrypted and safeguarded CRM system:
Receipts are stored in a locked safe.
Our websites, treatments, services and products are not generally aimed at children but we do sometimes have customers under the age of 18. All information collected regarding children must be obtained from the child’s parent / legal guardian.
We ask children not to register with us or give us any of their information.
Where we have inadvertently collected information from a child but do not have the consent of the child’s parent / legal guardian, we will delete it as soon as possible.
If you know that a child has given their information to us, please contact us at [email protected]
Data protection laws grant you, as a Data Subject, certain ‘information rights’, which are summarised below:
How to change your contact preferences
You can change how you prefer we contact you by writing to us at [email protected] or post:
Perfect Image Consultants Limited,
2 Manor Road,
How to request a copy of your information
To see the information we hold about you, you should make a Subject Access Request in writing, including your:
A separate letter containing a copy of your photo identification document will also need to be sent.
You can send this request to:
Perfect Image Consultants Limited,
2 Manor Road,
Last updated: 22ndMay 2018